Disasters, terrorist attacks, and other major incidents need an effective incident response in order to save lives, mitigate harm, and damage. Emergency response organizations need to respond quickly to a developing emergency situation.
Haruo Hayashi, the project leader responsible for writing ISO 22322, explains:
“Time to communicate is limited and often, a specific message involving practical action is to be disseminated to a large group. Simple procedures that send the message efficiently and create the desired response can save lives, protect health, and prevent major disruptions.”
Effective incident response needs a structured and pre-planned public warning. In ISO 22322, public warning is based on two functions: hazard monitoring and warning dissemination. It is also necessary to establish a mechanism for risk identification, hazard monitoring, decision-making, warning dissemination, and to evaluate and improve.
Stefan Tangen, Convenor of the Communication Group of the ISO technical committee that developed the new standard, states:
ISO 22322 is part of a series of standards developed by ISO technical committee ISO/TC 292. For example, various standards have been published or are under development on Business continuity management, Organisational resilience, Security management and Fraud countermeasures and control.
ISO 22322:2015 Societal security — Emergency management — Guidelines for public warning, is available from ISO national member institutes (see the complete list with contact details). It may also be obtained directly from the ISO Central Secretariat, price 58 Swiss francs respectively through the ISO Store or by contacting the Marketing, Communication & Information department.